Privacy Policy

Paveer Pty Ltd ("Paveer," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use our services, including our dashboard and any accounts you create. This policy applies to visitors and customers in the United States and the Republic of South Africa and to data processed in connection with those jurisdictions, subject to applicable law.

We aim to minimize data collection for anonymous visitors. For visitors who do not sign in or create an account, Paveer does not collect personally identifying information except as described below for basic website analytics and operational needs. For users who register or log in, we collect and process personal data necessary to provide and secure our services.

Website analytics and cookies

Our public website does not perform user-level tracking. We do not use cookies to track individual visitors. We may collect aggregated, non-identifying analytics such as total visits, page views, broken link reports, and basic technical metadata (e.g., browser type, operating system family, and anonymized IP-derived geolocation at a country or region level) to understand usage patterns and to keep the website operational and secure.

Analytics data is used in aggregate form only and is not associated with individual identities unless you explicitly provide identifying information (for example, by creating an account or contacting support). If third-party analytics or monitoring services are used, we work to configure them in a privacy-preserving manner and document any such processors in this policy or via notices.

No cookies for tracking

We do not deploy cookies for cross-site tracking or advertising. If any cookie-like mechanism is introduced for essential functionality (for example to support a logged-in session), we will disclose that use and provide clear guidance in settings or notices. At present, anonymous visitors should not receive persistent tracking cookies from our domain.

Information we collect from account holders

When you create an account, subscribe to our services, or otherwise interact with the dashboard, we collect information necessary to provide the service, including:

• Contact details: name, email address, organization name (if provided).
• Account credentials and authentication data (securely hashed/stored where applicable).
• Account usage and activity logs needed to operate, troubleshoot, and improve the service.
• Support correspondence and diagnostics when you contact support.

How we use information

We use collected information to:

• Provide, operate, and improve the services and dashboard.
• Authenticate users, secure accounts, and prevent unauthorized access.
• Respond to support requests and communicate important service notices.
• Analyze aggregated metrics to maintain reliability, diagnose issues, and plan capacity.

Sharing and third parties

We do not sell personal information. We may share data with:

• Service providers who perform functions on our behalf (hosting, email, analytics configured for aggregated data, security monitoring).
• Legal or regulatory authorities when required by law or to protect rights, safety, or property.

Any third party with access to personal information is contractually required to follow security and confidentiality obligations consistent with this policy and applicable law.

Security

We implement administrative, technical, and physical safeguards designed to protect personal information appropriate to the sensitivity of the data, including encryption at rest and in transit where applicable, secure development practices, access controls, and routine security assessments. While we work to protect data, no system is completely secure; we cannot guarantee absolute security.

Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Aggregate analytics may be retained in anonymized form indefinitely.

Your rights — United States and South Africa

Depending on your jurisdiction, you may have rights to access, correct, export, restrict processing of, or request deletion of your personal information. For U.S. residents, including California, and for residents of South Africa, Paveer will respond to verifiable requests in accordance with applicable law (for example, the California Consumer Privacy Act (CCPA) and the Protection of Personal Information Act (POPIA) in South Africa). To make a request, contact us using the contact information below and provide sufficient information to verify your identity.

Children

Our services are not directed to children under 18 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to remove that information promptly.

International data transfers

Paveer operates internationally. Personal data may be processed or stored in locations outside your home jurisdiction. When transferring data, we rely on lawful mechanisms such as standard contractual clauses, local law compliance, or other available safeguards to protect data in transit and at rest.

Account protection and service-level assurances

Accounts and data stored within Paveer services are protected using industry-standard controls. We maintain access controls, audit logging, and secure development practices. While we strive to maintain high availability and security, specific warranty or indemnity obligations are governed by the terms of any separate customer agreement you enter into with Paveer; this Privacy Policy does not alone create contractual warranties beyond those agreements.

Limitation of liability and legal notices

This Privacy Policy is a statement of our privacy practices and does not constitute legal advice. To the fullest extent permitted by applicable law, Paveer disclaims liability for damages arising from the collection, use, or disclosure of data except where required by law. If you require legal advice or need specific contractual protections, consult legal counsel or the commercial agreement you have with Paveer.

WHAT PERSONAL INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short:

We collect personal information that you provide to us.

Registration Information

We collect Personal Information that you voluntarily provide when you register an account, such as your name, email address, phone number, information regarding your role and work, GitHub username, and password. If you sign up using a third‑party account, we may receive information from that service (e.g., name and email).

Communications Information

We collect Personal Information when you use our Services or contact us, including name, email, job title, contact or authentication data, phone numbers, usernames, newsletter subscription status, and similar details.

Careers and Testimonials

If you apply for a job, we collect resume details and any information you provide. Testimonials you submit may include your name and review content.

Information we collect automatically

In Short: We automatically collect certain information such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, and usage information. This is used for security, operations, and aggregated analytics.

HOW DO WE USE YOUR PERSONAL INFORMATION?

In Short: We may use your Personal Information for a variety of business purposes, including to provide and maintain our Services, facilitate account creation and login, improve models and services, post testimonials (with consent), request feedback, manage accounts, send administrative information, protect our Services, enforce terms, respond to legal requests, and send marketing communications where permitted.

LEGAL BASES FOR PROCESSING EUROPEAN PERSONAL INFORMATION

If you are in the EEA, Switzerland, or the UK, we only process Personal Information when we have a valid legal basis such as consent, contractual necessity, compliance with legal obligations, or legitimate interests that are not overridden by your rights.

WILL YOUR PERSONAL INFORMATION BE DISCLOSED TO ANYONE?

In Short: We only disclose Personal Information with your consent, to comply with laws, to provide services, to protect rights, or to fulfill business obligations. See the detailed situations below and the following section on recipients.

TO WHOM WILL YOUR PERSONAL INFORMATION BE DISCLOSED?

In Short: We disclose Personal Information to categories of third parties such as hosting providers, cloud services, customer intelligence platforms, vendors, consultants, analytics partners, and other service providers that require access to perform services on our behalf.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We do not use cookies to track individual users for advertising. We may use essential cookies or similar technologies only where necessary for core functionality (e.g., session management) and will disclose that use. Anonymous aggregate analytics are used to operate, maintain, and improve our Services.

IS YOUR PERSONAL INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: Yes. Our servers and third‑party processors may be located in the United States and other countries. When transferring Personal Information across borders, we use lawful mechanisms such as standard contractual clauses and other safeguards required by applicable law.

HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

In Short: We retain Personal Information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize data unless retention is required by law or for legitimate business purposes.

THIRD PARTIES

Our Services may contain links to third‑party sites, products, or services that we do not control. This Privacy Policy does not apply to third parties. Review their privacy policies before sharing personal information.

HOW DO WE KEEP YOUR PERSONAL INFORMATION SAFE?

In Short: We use appropriate administrative, technical, and physical safeguards such as encryption, access controls, and regular security assessments. No system is perfectly secure; however, we maintain best practice security controls to reduce risk.

DO WE COLLECT PERSONAL INFORMATION FROM MINORS?

In Short: We do not knowingly collect Personal Information from minors under 18. If you believe we have collected such information, contact us at legal@paveer.com and we will take steps to remove it.

WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your jurisdiction you may have rights to access, correct, delete, or export your Personal Information, and to object to certain processing. U.S. state residents and residents of South Africa (POPIA) have specific rights. To exercise rights, contact us at legal@paveer.com. We will verify identity before fulfilling requests.

CONTROLS FOR DO-NOT-TRACK FEATURES

At present there is no universally accepted standard for Do-Not-Track signals and we do not currently respond to browser DNT signals. If standards change, we will update this policy accordingly.

DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes. We may update this Privacy Policy to remain compliant with applicable laws. Material changes will be posted with an updated "Last updated" date. Continued use after changes constitutes acceptance.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at legal@paveer.com.

HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

You can review or update your account information by logging into your account settings. To request deletion or export, contact legal@paveer.com or visit https://paveer.com/contact for more information. We will verify your identity before responding to requests.